Email Messages

The Message View

You can use the navigation arrows at the top right (also duplicated at the bottom right) to move to the previous or next message in the folder. Just to the left of the arrows is a link to return to the Folder View of your INBOX.

Replying to the Message

To reply to the message you're reading, click the Reply, Reply to All or Reply to List link at the top of the message. Reply replies only to the person who sent the original message. Reply to All replies to the original sender plus anyone else who was included in the original message. Reply to List appears only if the message is from a compliant mailing list, and using it will reply to the mailing list posting address only.

A new message window will open with the recipients and subject already filled in for you. Optionally, the original message text will be quoted in the body of the message. Enter your message text, and click the Send Message button to send the reply. See the following section on "Composing a Message" for more information on how to compose replies.

Forwarding the Message

To forward the message you're reading to another person, click the Forward or Redirect link at the top of the message. Forward sends the message with your email address as the From address (so it will look like it came from you). A new message window will open with the subject already filled in for you. The original message text will be in the body of the message, and you can add additional message text. When ready, click the Send Message button to forward the message. See the following section on "Composing a Message" for more information on how to compose forwards.

Redirect simply "bounces" the message to the new person with the original From address intact (so it will look like it came from the original sender). Redirect does not allow you to make changes or additions to the message. A new message window will not open; you will simply be prompted for the email address you wish to redirect the message to. Press the Redirect Message button when ready to send the message.

Deleting the Message

To delete the message you're reading, click the Delete link at the top of the message to mark it for deletion.

Deleting can be configured to work in two different modes -- delete mode and trash mode.

In delete mode, the messages are marked for deletion. Note that they are only marked for deletion, and not physically deleted, until you "purge" your deleted messages. Until purged, they will still appear in message listings, and you can still revisit them and in some cases even "undelete" them. If you don't want to see the deleted messages in your message lists, you can use the Hide Deleted link to conceal them from view.

In trash mode, the messages are moved to a trash folder when deleted. Again, they are not actually deleted, only moved to the trash folder, until you empty your trash folder. You can "undelete" them by moving them out of the trash folder and into another folder, if desired. You can manually empty the trash folder, or you can schedule it to be emptied automatically at scheduled times.

Printing a Message

When viewing a message, you can easily print the contents of the message using the Print link. You should print the message this way rather than using the browser print function, as the browser's print function will print the entire web page rather than just the message contents.

1. Open the message you want to print.

2. Click the Print link in the text menu at the top of the message.

3. The message will open in a new window so you can print it.

   Depending on the web browser and operating system you use, your browser's print dialog box may automatically open for you. If it does not, pull down the browser's File menu and choose Print.

Basic Navigation in Message View

In the text menu at the top and bottom of the message are three navigational links. One link is used to return you to the folder which contains the current message. For example, if you are reading a message from your INBOX, then the link would read Back to INBOX and using it would return you to the folder view of your INBOX.

The other two links are small arrow icons. Clicking the left facing arrow will take you back to the previous message in the current folder. Clicking the right facing arrow will take forward to the next message in the current folder. What the previous and next messages are will of course depend on the current sorting scheme for the folder.