Remote problem: What to do? (3/24/2005)
Hello: I am in your class. My
class-participation remote stopped working... I tried a bunch a of new batteries. I was wondering
what the process is to replace it? Do I have to pay again? Please get back with me thank you. -- A concerned student.
Instructor's response: This is what you should do.
1. Come to see me after the class. We need to find out whether your remote sends out a correct signal.
If it is defective, you may go to coop to exchange for a new remote, if you purchased the remote this semester. If it is an old remote, you need to buy a new one. It costs ~$4.
2. In other classes, if your instructor is not available to test your remote for you, please contact
· interactive support assistant: Huai Huang, email@example.com
class work assistant: "Patrick Kreuzer"
3. Once you have called instructor/TA's
attention of the remote-problem, you should resolve the problem asap. It is our
policy that a student should not be penalized for the inclass
attendance/participation credit due to his/her hardware problems which
are beyond student's control. Please work with your instructor (or TA) to get back
your in-class credit for those classes when your remote is not working.
I hope your remote problem will be resolved soon.